How to edit system emails in YOGO

How it works:

Go to YOGO Admin → “Settings” → “Email”

Scroll down to “System emails”
Scroll right in the table until you find the email you want to edit
Click on “Edit”
Update the email text and click on “Save”

🥳 Done! Your automatic system email is now updated.

⚠️ Note:
Some emails cannot be edited directly in the admin area – for example:

Cancellation confirmations for membership terminations
Emails sent as part of the automatic dunning process

These emails contain many important data points that must be sent by the system – therefore they currently cannot be customized individually.

💬 But don’t worry!
If you’d like changes, just send us a message at yo@yogobooking.com – we’ll be happy to make the adjustments for you. 👌

What are system emails?
These are emails that are stored in every YOGO account. You don’t create them yourself. These include:

Welcome email to customers who create a new profile
Forgot password
Purchase receipt
Class canceled
Class canceled (for people on the waiting list)
Customer on the waiting list has received a spot in the class
The waiting list was deleted because the class is about to start

💡 System emails cannot be deactivated. They are always sent automatically.

In contrast, there are emails you can optionally create – for example, when registering for a class or a certain time before the class begins. How to set up optional emails you can find out here.

All emails are sent automatically by the system. The difference: Emails you create yourself can be deleted at any time. System emails cannot be deactivated.

How to edit system emails in YOGO

You can customize almost all emails that are automatically sent from YOGO to your customers directly in your admin area.